Keep your website secure and up to date
Maintenance is focused on continuously providing finished systems with the necessary updates, fixing update bugs immediately and thus ensuring that the system works safely.
Maintenance also means that you have a contact person for all technical questions during the ongoing operation of the website, who is 100% familiar with the system through maintenance and does not have to get a picture every time, which is time-consuming and costly.
Our experience with the maintenance packages
Customers who have the know-how and the time and who are confident about the topics of back-up, updates, etc. themselves, do not in principle require any maintenance from us.
Our range of maintenance offerings has evolved from customer requests. Most of our clients, even those with their own IT departments, see the benefits of our connectivity offerings to their website creation and take advantage of them.
Our maintenance packages are adapted annually to the constantly changing requirements, so that the bundles always have the optimal, custom-fit benefit for you.
Cheap but safe
- For the first year, we recommend the STANDARD package for marketing websites, as many customizations are still the norm here. These require greater attention to maintenance as well.
- If everything is running and the website changes little, the BASIC package is usually sufficient.
- Is it a well-frequented website, e.g. with shop and user areas?
Our ADVANCED package then offers many premium extras.
- If you need an external, technically experienced store manager for customer questions and store administration, we also offer individual packages.
Why is maintenance comparatively cheap?
Is everything important included?
It may sound surprising: We don’t see maintenance as a clever business model, but as a genuine service for our customers. We don’t want to deliver websites and leave our clients alone with them, even if that would be more convenient and other agencies do it that way. We see the partnership with our customers as a long-term one.
We also have an interest and pleasure when our delivered websites also run stable and secure in the long term.
It facilitates and minimizes our support, and later extension requests for a website are much easier to implement if the basic system is always up to date and we know the system 100%.
We calculate essential basic insurance for our customers on a cost recovery basis. Because it is important to us to be able to offer this service to all customers, including our start-ups, if possible. Basic security is better than none, and experience shows that it covers about 90% of problem areas.
Our maintenance runs software-supported. This enables us to achieve optimised regular basic cover at very moderate prices.
Our maintenance packages are of course scalable to meet higher demands, such as content monitoring, telephone training on the content management system for new employees, or even small programming tasks.
TIP: Combine Web Hosting & Website Support
“Managed CMS” service we offer in combination with web hosting.
The combination of a managed web server with a managed website brings many advantages:
You benefit from a common contact person for questions.
We can optimally match website and server because we know both systems inside out.