Apple Mail: What to do if you have connection problems
Server name
The correct server names for SSL encryption are:
| Server | Port | Connection security | |
|---|---|---|---|
| Incoming mail server (POP3) | sslin.de | 995 | SSL / TLS |
| Incoming mail server (IMAP) | sslin.de | 993 | SSL / TLS |
| Outgoing mail server | sslout.com | 465 | SSL / TLS |
This means:
Correct server settings in Apple Mail
1. incoming mail server:
- In Apple Mail, click on “Preferences” at the top of “Mail
- Select the appropriate email account
- Now click on the “Advanced” tab and uncheck “Automatically detect and apply account settings”.
- Close the window and save the change
- Now enter the server name sslin.de for an encrypted connection under the “Account information” tab.
- Check that SSL is enabled and the port is set to 993 for IMAP or 995 for POP3
- For IMAP, check that INBOX is entered for IMAP path prefix.
- Save the changes
2. outgoing mail server:
- In Apple Mail, click on “Preferences” at the top of “Mail
- Select the appropriate email account
- Under the Account Information tab, select Edit SMTP Server List from the SMTP Server drop-down menu.
- Now change the SMTP server to sslout.de for an encrypted connection and check in the “Advanced” tab if SSL is enabled and the port is set to 465 .
(Source: This post is taken with slight adaptations from the blog of our provider DF.EU from the same day).
