Email settings after server migration
After the server migration, the email settings on your devices must be adjusted. Only the incoming and outgoing mail server (host) and your password will change.
New server settings
| Inbox (IMAP) | mail.agenturserver.de | Port 993 (SSL/TLS) Authentication: “Password” |
| Outgoing Mail (SMTP) | mail.agenturserver.de | Port 465 (SSL/TLS) Authentication: “Password” |
Preliminary notes:
- Username is your full email address.
- In addition, only the password needs to be changed twice:
– for receiving (IMAP) and
– for sending (SMTP). - POP3 mailboxes (instead of IMAP) also work. Use Port 995 instead of Port 993 in the instructions below. Retrieving emails via POP3 is generally no longer recommended in most cases today. IMAP is the better choice.
Step 1: Change password (webmail)
Be sure to change your temporary password first via the webmailer (GDPR):
- Open the webmail client: webmail.webspaceconfig.de
- Log in with your email address and the temporary password
- Click on Settings (gear icon)
- Select Password
- Enter the old (temporary) password and your new password
- Save the change
Tip: Until the settings have been changed on all devices, you can read and write your emails directly in the webmail program.
Step 2: Adjust device settings
iPhone / iPad
- Open Settings → Apps (at the very bottom of Settings) → Mail → Accounts
- Tap your email account
- Tap Account (at the top)
- Under Incoming Mail Server:
- Hostname:
mail.agenturserver.de - Password: Enter your new password
- Hostname:
- Under Outgoing Mail Server → tap the SMTP server:
- Hostname:
mail.agenturserver.de - Password: Enter your new password
- Hostname:
- Check that the ports are correct: Incoming 993, Outgoing 465
- Tap Done
Android (Gmail App)
- Open the Gmail app
- Tap your profile picture (top right) → Manage accounts on this device
- Select your email account
- Tap Account settings
- Under Incoming email settings:
- Server:
mail.agenturserver.de - Port: 993
- Security type: SSL/TLS
- Password: Your new password
- Server:
- Under Outgoing email settings:
- Server:
mail.agenturserver.de - Port: 465
- Security type: SSL/TLS
- Password: Your new password
- Server:
- Save the changes
Mac (Apple Mail)
- Open Mail → Settings
- Click on Accounts
- Select your email account on the left
- In the Server Settings tab:
- Incoming Server (IMAP): Disable “Automatically manage connection settings”
- Hostname:
mail.agenturserver.de - Port: 993, TLS/SSL enabled
- Outgoing Server (SMTP):
- Hostname:
mail.agenturserver.de - Port: 465, TLS/SSL enabled
- Hostname:
- Enter your new password when prompted
- Close the settings – changes are saved automatically
Windows (Outlook)
Outlook (Microsoft 365 / 2019 / 2021)
- Open File → Account Settings → Account Settings
- Select your email account and click Change
- Click More Settings
- In the Outgoing Server tab: Enable “My outgoing server requires authentication”
- In the Advanced tab:
- Incoming server (IMAP): 993, Encryption: SSL/TLS
- Outgoing server (SMTP): 465, Encryption: SSL/TLS
- Back in the main window, change:
- Incoming mail server:
mail.agenturserver.de - Outgoing mail server:
mail.agenturserver.de - Password: Your new password
- Incoming mail server:
- Click Next and Finish
Windows Mail (pre-installed app)
- Open Mail → Settings (gear at the bottom left)
- Click Manage Accounts
- Select your account → Change mailbox sync settings
- Click Advanced mailbox settings
- Change:
- Incoming mail server:
mail.agenturserver.de:993:1 - Outgoing mail server:
mail.agenturserver.de:465:1
- Incoming mail server:
- Save and enter your new password
Problems?
If the emails are not working, please check:
- Is the password correct? (Pay attention to capitalization)
- Have both servers been changed
mail.agenturserver.de? (Previously, it said, for example, “sslin.de” and “sslout.de”) - Are the ports correct? (Incoming: 993, Outgoing: 465)
- Is SSL/TLS enabled?
- Is authentication still set to “Password”?
- It is best to create new folders in the webmail. Otherwise, make sure you have set the IMAP path prefix/root folder path of your email client to
INBOX(enter in capital letters!). This is the only way to ensure that the folders and their contents are stored and synchronized correctly on the server. - If you create folders directly in the Apple Mail Client, never use periods in the folder name. This creates damage in the folder structure of your mailbox that is difficult to repair. If something like this has happened to you, please contact us, our server provider can try to repair it.
If email programs are behaving stubbornly:
- Some email programs are a bit stubborn when it comes to changes, especially with Apple. Restarting the device and checking/repeating the changes usually helps.
- For security, a test is recommended: Send an email from this mailbox to this mailbox. If everything arrives, it works.
- Until the settings work on all devices, you can read and write your emails directly in the webmail.
Please do not hesitate to contact us if you have any further questions.
Special note for domains/emails
with the .com extension
When a domain with the .com extension is transferred, an email is sent by the domain administration ICANN to the stored domain owner. Please forward this email to us or click on the link it contains. As the domain owner, you must confirm the transfer of the domain, otherwise it will become unreachable:
Sender: noreply@emailverification.info
Subject: Request for email address validation
Dear registrant or prospective registrant,
due to the requirements under the ICANN Registrar Accreditation Agreement we are required to confirm the validity of the email address provided for the domain name registration application or contact creation.
The domain(s) listed below were registered/updated with your e-mail address in the domain owner contact. It is now mandatory that you confirm the accessibility of your email address.
Verification required until / Domain Name
2026-01-28 23:36:15 domain.com
You will only have to do this once for each email address used.
Please click on the following link to confirm that you have received
this email and to validate your email address:
<http://emailverification.info?trigger=MTc2ODMxxxxxxxxxxMDE1MjI%3D&email=mailbox@xxxxxxxxxx.de>
If the above shown link should be broken please proceed to
http://emailverification.info
and enter your personal validation token into the form field:
trigger = MTc2ODM0XXXXXXXMTQ2MTI5MjAyMDE1MjI=
Please note that in case you do not validate your email address, we are required to suspend your domain name registration(s) using these contact details no later than:
Wednesday January 28. 2026 23:36:15 UTC
After the suspension date you can always re-activate your domain name(s) by confirming the address as described above.
IMPORTANT NOTE:
If you do not carry out this confirmation, the domain registration guidelines prescribe that the status of your domain (s) mentioned above is changed to “on hold”. In consequence your domain(s) can not be reached anymore.
Thank you very much for your cooperation!
Best regards,
Your ICANN Accredited Registrar
Remote maintenance support
In exceptional cases, technical support may be provided via remote maintenance of your Mac or Windows PC. This will only take place in your presence and only after your explicit approval.
