BACKSTAGE

Managed WordPress – Maintenance & support

Maintenance offer:
Managed “WordPress”

Our maintenance packages for WordPress have been developed in a practical and customer-oriented way – and are also a real relief for companies with their own IT.

We regularly update our offers to provide you with security, performance and added value.

In short: professional maintenance of your WordPress website protects you from errors, downtime and stress!

Note: Of course, customers with the necessary know-how and sufficient time can also perform tasks such as backups, updates or bug fixes on their own.

From experience, however, we advise against this – such tasks are easily forgotten in everyday life and potential risks often go unnoticed.

With our maintenance packages, you are on the safe side: reliable support, technically up-to-date and worry-free operation.

Accessibility in the sense of EN 301 549 / WCAG 2.1 AA is not automatically part of the service, but is only implemented if expressly commissioned.

Stay safe and up to date

Delegating necessary maintenance work to us creates technical security, ensures stable processes – and enables you to achieve significant time and cost savings.

With our WordPress maintenance, your website remains technically up-to-date, secure and stable even after completion – thanks to regular updates and fast troubleshooting.

Do you already know this problem?

A plug-in can no longer be updated, WordPress only shows a white page, and the backend is also not accessible?
Screenshot

There is often a fatal error that WordPress cannot rectify itself – and which requires manual intervention.

We know these situations – and help quickly and specifically.

Why the TBA

A fixed contact person for all technical questions during operation is a key advantage of our maintenance service. If you also purchase web hosting from TBA-Berlin, you will have the same contact person for both areas.

As we have usually developed your website ourselves, we know the system down to the last detail. This means we can provide fast, targeted support without additional analysis – saving time, costs and unnecessary detours.

Competence that understands risks.

Plug-in licenses are included

All our maintenance packages include the management and renewal of annual license fees for numerous commercial system extensions.

Managing and updating all the licenses your website needs often involves manual effort and bookkeeping tasks.

Without a maintenance contract, you would license and manage these extensions yourself and keep them up to date after the website has been handed over. The TBA would no longer be responsible once the website has been submitted.

As part of our maintenance service, we generally cover the costs of many basic modules, i.e. those that are essential for the layout, structure, administration or security of your website and were delivered with it when it was handed over.

Specialized modules, especially for e-commerce, marketing or search engine optimization, are offered separately by arrangement and charged separately, but we will also take care of the associated administrative work for you.

Case studies

Offers

Basic
Small Business / Pilot
from
24 €
per month
Security-related hot fixes
Software updates
Supervision of the content team
E-mail support
TIP
Pro
Busy Marketing Website
from
58 €
per month
Security-related hot fixes
Software updates
GDPR updates
Database maintenance
Data backups
Supervision of the content team
E-mail/telephone support (landline)
Advanced
E-commerce, etc.
from
96 €
per month
Security-related hot fixes
Software updates
GDPR updates
Software firewall
Database maintenance
Data backups
Visual functional tests
Supervision of the content team
Support of the store manager
Email / Phone Support (Mobile)
Carl D. Erling, Berlin, CTO
Carl D. Erling, CTO

Kontakt

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Contact

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Dies hilft uns, Spam zu verhindern. Vielen Dank.

Further information on data protection and revocation options can be found in our data protection information.