BACKSTAGE

Support for e-mails & servers

Email diagnostic tools

A small collection of tools freely available on the Internet to test Internet facilities.

This area is for technically interested customers or if our customer support directs you to this page.


Is your email not reaching the recipient?

Here you can check whether your e-mail address may have ended up in one of the many worldwide spam filters.

Blacklist check

SPF check for your email address

If spam rejections of your e-mails appear, although your e-mail does not appear in blacklists (check see above), this additional check is recommended.

What is at issue? Optionally, a so-called “SPF record” can be stored on our name server. This makes an email address more robust against being mistakenly marked as spam by certain anti-spam filters. A use case would be if external mail campaign senders are to be linked to your email address. The correct functioning of this somewhat cryptic entry can be checked with this tool:

Online SPF Checker


How fast is your actual DSL Internet connection?

Speedtest 1 provided by T-Online:

T-Online speed test

Speedtest 2 provided by AVM (FRITZ!Box manufacturer):

“Zack” – Speedtest


Is your website offline worldwide?

…or is it just a local problem (e.g. of your router / DSL provider)?

Check: Is Website down?


How good is the SSL encryption of your website?

Global Sign SSL Checker


How good is the SSL encryption of your website?

Global Sign SSL Checker


How secure is your VPN connection (VPN Leak Checker)

VPN leak test


Does the domain direct to the correct web server?

Check configuration problems with the domain (name server). Here is a link to a good tool for visualizing domain rooting to find configuration problems with the domain (name server):

Routing test

Here you can see if the correct server IP is shown worldwide (DNS distribution).

DNA test

Hacker Check

Lists of millions of compromised user accounts have surfaced on the Internet. Some research institutes have prepared this data and offer ways to check whether you are affected.

Here is the link to test your own e-mail(s) at the Hasso Plattner Institute in Potsdam to see if you are affected:

Test email

You enter your e-mail address there and in a few minutes you get a result sent to your e-mail box, whether your own data appears in these directories of the web criminals.

There’s also a answer to common questions and a explanation of the reply emails and what they say.

If your own e-mail address appears in the list, this does not necessarily mean that the problem still exists, since you could theoretically have changed all the access data that were created with this e-mail in the meantime. You shouldn’t count on it.

If your email is on the list, as a precaution, we recommend that you change the password for all user accounts on websites that use this email address as your identification.

Carl D. Erling, Berlin, CTO
Carl D. Erling, CTO

Categories

Important pages

Kontakt

CAPTCHA image

Dies hilft uns, Spam zu verhindern. Vielen Dank.

Further information on data protection and revocation options can be found in our data protection information.

Contact

CAPTCHA image

Dies hilft uns, Spam zu verhindern. Vielen Dank.

Further information on data protection and revocation options can be found in our data protection information.