Email settings after server migration
After the server migration, the email settings on your devices must be adjusted. Only the incoming and outgoing mail server (host) and your password will change.
New server settings
| Inbox (IMAP) | mail.agenturserver.de | Port 993 (SSL/TLS) |
| Outgoing Mail (SMTP) | mail.agenturserver.de | Port 465 (SSL/TLS) |
Note: Your username is your full email address.
Step 1: Change password (webmail)
Please change your temporary password via webmail first:
- Open webmail.webspaceconfig.de
- Log in with your email address and the temporary password
- Click on Settings (gear icon)
- Select Password
- Enter the old (temporary) password and your new password
- Save the change
Tip: Until the settings have been changed on all devices, you can read and write your emails directly in webmail.
Step 2: Adjust device settings
iPhone / iPad
- Open Settings → Apps (at the very bottom of Settings) → Mail → Accounts
- Tap your email account
- Tap Account (at the top)
- Under Incoming Mail Server:
- Hostname:
mail.agenturserver.de - Password: Enter your new password
- Hostname:
- Under Outgoing Mail Server → tap the SMTP server:
- Hostname:
mail.agenturserver.de - Password: Enter your new password
- Hostname:
- Check that the ports are correct: Incoming 993, Outgoing 465
- Tap Done
Android (Gmail App)
- Open the Gmail app
- Tap your profile picture (top right) → Manage accounts on this device
- Select your email account
- Tap Account settings
- Under Incoming email settings:
- Server:
mail.agenturserver.de - Port: 993
- Security type: SSL/TLS
- Password: Your new password
- Server:
- Under Outgoing email settings:
- Server:
mail.agenturserver.de - Port: 465
- Security type: SSL/TLS
- Password: Your new password
- Server:
- Save the changes
Mac (Apple Mail)
- Open Mail → Settings
- Click on Accounts
- Select your email account on the left
- In the Server Settings tab:
- Incoming Server (IMAP): Disable “Automatically manage connection settings”
- Hostname:
mail.agenturserver.de - Port: 993, TLS/SSL enabled
- Outgoing Server (SMTP):
- Hostname:
mail.agenturserver.de - Port: 465, TLS/SSL enabled
- Hostname:
- Enter your new password when prompted
- Close the settings – changes are saved automatically
Windows (Outlook)
Outlook (Microsoft 365 / 2019 / 2021)
- Open File → Account Settings → Account Settings
- Select your email account and click Change
- Click More Settings
- In the Outgoing Server tab: Enable “My outgoing server requires authentication”
- In the Advanced tab:
- Incoming server (IMAP): 993, Encryption: SSL/TLS
- Outgoing server (SMTP): 465, Encryption: SSL/TLS
- Back in the main window, change:
- Incoming mail server:
mail.agenturserver.de - Outgoing mail server:
mail.agenturserver.de - Password: Your new password
- Incoming mail server:
- Click Next and Finish
Windows Mail (pre-installed app)
- Open Mail → Settings (gear at the bottom left)
- Click Manage Accounts
- Select your account → Change mailbox sync settings
- Click Advanced mailbox settings
- Change:
- Incoming mail server:
mail.agenturserver.de:993:1 - Outgoing mail server:
mail.agenturserver.de:465:1
- Incoming mail server:
- Save and enter your new password
Problems?
If the emails are not working, please check:
- Is the password correct? (Pay attention to capitalization)
- Have both servers been changed
mail.agenturserver.de? (Previously, it said, for example, “sslin.de” and “sslout.de”) - Are the ports correct? (Incoming: 993, Outgoing: 465)
- Is SSL/TLS enabled?
If you have any further questions, please do not hesitate to contact us.
