Enclosed is an overview of the required configuration data that the respective e-mail program will ask you for during setup.
You can set up either an IMAP or a POP mailbox. There are small differences in behavior that are worth knowing. If in doubt, take the IMAP mailbox settings.
1) MailboxType IMAP
1a) IMAP settings for receiving (IN):
| Server name (host) | sslin.de |
| For Apple: Manage connection settings automatically? | off (no check mark) |
| Port | 993 |
| User name | Your new e-mail address |
| Password | Your new password |
| SSL / TLS | on (check the box!) |
| For Apple: Authentication method (selection) | via “password” |
| Root folder path name or IMAP path prefix (normally set automatically; is case-sensitive!) | INBOX |
1b) IMAP settings for sending (OUT):
| Server name (host) | sslout.com |
| For Apple: Manage connection settings automatically? | off (no check mark) |
| Port | 465 |
| User name | Your new e-mail address |
| Password | Your new password |
| SSL / TLS | on (check the box!) |
Alternatively, START-TLS is also supported for sending (PORT 587)
2) MailboxType POP3
2a) POP3 settings for reception (IN):
| Server name (host) | sslin.de |
| For Apple: Manage connection settings automatically? | off (no check mark) |
| Port | 995 |
| User name | Your new e-mail address |
| Password | Your new password |
| SSL / TLS | on (check the box!) |
| For Apple: Authentication method (selection) | via “password” |
2b) POP3 settings for sending (OUT):
| Server name (host) | sslout.com |
| For Apple: Manage connection settings automatically? | off (no check mark) |
| Port | 465 |
| User name | Your new e-mail address |
| Password | Your new password |
| SSL / TLS | on (check the box!) |
Alternatively, START-TLS is also supported for sending (PORT 587)
Setup notes
Please log in to our server with your new password first and change your password; please choose a password that is not easy to guess and has at least 16 characters:
► Email mailbox settings
Tip: Choose a good password. Stolen email accounts due to overly simple passwords are one of the main causes of successful virus attacks, identity theft, and advertising harassment.
Important links
- Set up e-mail – configuration data German:
https://www.tba-berlin.de/mailsetup - Online email processing via the browser:
https://www.tba-berlin.de/webmail - Change email password (recommended!) or set up autoresponder:
https://www.tba-berlin.de/mailsettings
Troubleshooting
Most common mistakes:
- The username is not freely selectable and not your name. The e-mail address of this account must always be entered here instead!
- The ports are not set correctly? (For Apple, the ports are visible when “Manage connection settings automatically” is disabled).
- SSL/TLS must be enabled.
- When copying/pasting the password, a space may have been copied along. As a precaution, type the password manually.
Certificates
In the vast majority of cases, SSL encryption certificates are installed automatically by the e-mail program and you do not need to do anything. However, it may be necessary to install the certificates for SSL encryption manually. In this case, simply download the certificate pair matching the host name from the following links and install the certificates by double-clicking on the respective file:
