BACKSTAGE

Support for e-mails & servers

E-mail setup & webmail
Your e-mail inbox at TBA

In the first quarter of 2026, we will be migrating our web servers. Therefore, you can see the configuration data here for both the current (old) server “DF-1” and the new (future) server “MW-2“:

Set up a new account

Configure your e-mail app:

Server migration? - Change settings

You have to do this yourself briefly:

We usually take care of this for you:

Change settings (NEW server)

  • Open webmail, webmail.mittwald.de
  • Log in with your email address and password
  • Click on Settings (gear icon)
  • Select Password
    Enter your new password
    Save the changes
  • Go to Autoresponder and set up a new one if necessary.
  • Save your changes

Change settings (ALTER Server)

You can configure the following settings for your email account yourself on our DF-1 server:

  • Change password,
  • Set up SPAM filter,
  • Set autoresponder:

Please click - you need your email password

Brief instructions for this:

Log in with your e-mail address and current e-mail password. If you have forgotten your password, please contact us.

Simply enter your new password and click on “Apply”.

Consider secure passwords (see tips).
Hacked e-mails are a central gateway for hackers.

1A- Mail-Settings-50

Here you can change the filters for VIRUS and SPAM protection

SPAM filters offer protection against unwanted advertising.

1A- Mail-Settings-53

Notes:

  • Legally recommended setting for the spam filter:
    “Reject spam” (source)
  • This regulates spam protection on the server. Spam protection is also possible on the website so that spam mails cannot be sent on the forms there in the first place. Please contact us.
  • More info

Automatic e-mail responses via an “autoresponder” can be easily set up here.

Example application:
Are you on vacation? – You can set up a timed automatic message in advance, which is sent back to an e-mail sender during the vacation period to inform them that e-mails will not be read until after the vacation.

1A- Mail-Settings-51
1A- Mail-Settings-52

Please test the autoresponder by simply sending yourself a small test message after the start date.

TIP: If you need the autoresponder frequently, it is best to save this page as a bookmark in your web browser.

Access OLD Server (2025), DF-1:

Use online WebMail

Access NEW Server (from 2026), MW-2:

Edit emails directly in the web browser:

Please click - you need your email password

Note: The previously used Roundcube has been replaced by a new webmail system.

Please click on the new webmail login above and save the opened page as a bookmark in your browser to easily access the WebMailer in the future.

Remote maintenance support

In exceptional cases, technical support may be provided via remote maintenance of your Mac or Windows PC. This will only take place in your presence and only after your explicit approval.

Tips on e-mails and mailings

for TBA-Berlin server customers: information on setting up your e-mail accounts and on legal and spam issues.

Archive emails
Retention Obligation for E-Mails According to GoBD – What is it about?
E-mail marketing: Tools
Change email spam filters
Encrypt emails in Apple Mail (S/MIME)
Notes for mailings (mass mailings)
Email diagnostic tools
GDPR-compliant circular mails
E-mail dispatch - Frequently asked questions (FAQ)
Special: Spam filter
Carl D. Erling, Berlin, CTO
Carl D. Erling, CTO

Categories

Important pages

Kontakt

CAPTCHA image

Dies hilft uns, Spam zu verhindern. Vielen Dank.

Further information on data protection and revocation options can be found in our data protection information.

Contact

CAPTCHA image

Dies hilft uns, Spam zu verhindern. Vielen Dank.

Further information on data protection and revocation options can be found in our data protection information.